BDM Terms & Conditions

There are our terms and conditions. Please read them with care.

Prices:

All prices shown do not include VAT or carriage. All prices shown are correct at time of publishing and are subject to change without prior notice.

VAT:

Charged at the current rate of 20% to customers within the European Community.

Payment:

We accept Visa & Mastercard credit cards. We also Switch debit cards. We will require the full card number, expiry date, issue number and cardholders full statement address details. For sales in excess of £100, we can only deliver to the credit card address.
Please make cheques payable to 'Backdraft Ltd' with your name, address and cheque card number on the reverse. For business cheques we require the company address and contact phone number on the reverse. All cheques will take 10 days to clear prior to despatch.
We also accept bank transfers - please contact us for our bank account details.

Overseas Customers:

We are able to export most of our product range. If you are situated outside the European Community (Far East, Africa, Asia, North/South America & Australasia), UK VAT is not payable. Customers within the EC are charged VAT unless you have a VAT registered business and are able to give us a valid VAT number (proof of business will be required i.e letterhead).
We are able to accept credit cards from within Europe, Australia and the Americas only.

Returns Procedure:

Before returning any goods please read all our terms and conditions.
Backdraft Ltd, must be informed in writing of any items that you wish to return for credit or exchange within 7 working days commencing the day of delivery.
All items returned must be accompanied by either the relevant invoice or appropriate proof of purchase (ie credit card slip)
Also prior to return you must first receive a Returns Notice Number. This should be obtained from our staff and used with all correspondence regarding the return.
Strictly NO Returns Notice Number - No Refund

Further T&C:

Parts ordered to customer's specification cannot be returned unless the goods are not of satisfactory quality, not fit for purpose or not as orginally described
All orders returned within 7 working days (commencing the day after receipt of the goods, see returns procedure) will be credited in full.
Orders that have been correctly supplied and are cancelled after this period will be subject to a 25% minimum handling charge.
Any shortfall or damages to goods must be notified as soon as is reasonably possible following receipt of the goods.
All parts being returned must be in resaleable condition. Items will not be accepted if they appear to have been fitted, had sealant/grease applied or the packaging damaged. 
We accept no claim for labour under any circumstances.
All goods remain the property of Backdraft Ltd until paid for and payment received in full.
All products intended to be painted must be trial fitted to vehicle prior to painting. Any item painted will not be accepted for refund in any circumstance.
Returns will not be accepted unded any circumstance 28 days after delivery.